Security advice CCTV – The Insiders Guide To Catching Thieves

CCTV is a big investment right? Systems can cost anything between $5k to $50K but how often does anyone use their CCTV cameras to good effect? “Not often” is the answer. What tends to happen is that the CCTV camera footage is reviewed only  if something is reported missing. So it’s always an “after the event” catch up as opposed to a proactive use of CCTV. And who are the winners of this approach? The people who are stealing your stock and lining their own pockets. Have you ever found a stock item in the wrong part of the shop or factory? Have you wondered why it’s there? It can be that someone  is testing to see if the CCTV cameras are being watched. If no one puts that item back in its correct place then the thief will move it closer and closer to the door over several days, each time proving no one is taking any notice of what’s happening. Then one day it’s taken out through the door and no one is any the wiser. The CCTV system is now proven not to be operational. So how should you use your CCTV system? Here it is, the Insider’s Guide To Catching Thieves With Your CCTV System. The Insider Guide Rule 1. Look at your “live view” CCTV system every day. That’s right, rule 1 is just look at your CCTV system. That’s because most people don’t even do that. It only needs to be for no more 3-4 minutes a day, maybe over a morning coffee, but just use your CCTV system to view what’s going on in your business. The Insider Guide Rule 2. Now that you are looking at your CCTV system every day, then start to look at the recorded footage of things happening at the same time every day. View opening times, closing times, lunch breaks, stock deliveries etc. The important thing is to look at the recorded footage at same recorded time each day for 7 days to see if there is a pattern. You only need to view for no longer than for 3-4 minutes a day, everyday. The Insider Guide Rule 3. Look at the same recorded footage from last week or last month to see if the same things are happening. Sometimes there is a pattern and sometimes there isn’t. Your particular way of working will flag up your concerns at what you may see. The Insider Guide Rule 4. Get your staff involved in reporting suspicious activity on the shop floor back to you, together with a time it happened. With your staff involved it means there is far more chance of finding out what’s happening as there are more pairs of eyes helping you look. Plus a reported incident means you now have something confirmed to look for. The Insider guide Rule 5. Feedback, feedback feedback. When you are given an incident time to look up make sure you give  the person who gave you the incident feedback on the action you have taken. Even if you see nothing of concern, by telling your staff member you reinforce the fact that you are looking at the cameras, and word soon gets round. Incidents aside, it’s always easier to find a member of staff doing something good than  it is to catch them doing something not so good. When you do see some thing good happening use every opportunity to tell people you “appreciate their efforts and to keep up the good work”. This does two things. It gives positive reinforcement, and also lets them know you are using the CCTV system to maintain standards. It is also saying...

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Security advice: Wireless alarm technology and its benefits to the customer

Wireless alarm technology comes of age Wireless alarm systems  have been used in the security industry for over twenty years, however penetration rates in New Zealand  are still lower than expected. With the way that wireless solutions are embraced in so many other areas of our daily lives, it is hard to see why the security market  is slow to adopt wireless alarm technology. Customers need more information  It has been incorrectly thought that a wireless alarm could possibly be  jammed or interfered with. Additionally,  it was also assumed that they were also much more prone to false  call outs than traditional wired alarms.  Again the perception was that radio waves from any number of sources could interfere with a wireless alarm system and trigger an alert. However, in spite of increased education, the penetration of wireless alarm systems in New Zealand is only around 20%. The benefits of a wireless alarm The benefits of  wireless alarm technology  is exciting.  It’s not always possible to  install cabling in a property due to building or design features. This  can lead to inadequate security alarms being installed, leaving opportunities open for criminals to exploit. Wireless technology offers a flexible alternative that can ensure that a premise is secured as comprehensively as possible. A wireless  solution is particularly useful when it comes to temporary building work. This is often a time when many locations are vulnerable to crime. Instead of leaving premises open to compromise when building work is taking place, wireless detectors attached to temporary partitions or supporting walls can be a very effective way of combating unwelcome intrusion. This would be often impossible using cabling. Battery life is an important area of development  when it comes to  wireless security. Previously wireless detectors used batteries that were expensive to buy, in addition to having a short lifespan. In the residential market in particular, customers look at the total cost of ownership involved in maintaining an alarm system. So constantly replacing expensive batteries had the potential to significantly affect the  purchasing decision. In recent years, detectors have been improved to run on lower-cost and generally available lithium batteries. This now reduces overheads and increases power efficiency, with  3 years battery life easily obtainable. In addition the cost of replacements is significantly less. Another  important feature for personal protection  are panic buttons. In the business world  a discrete wireless panic transmitter can be  clipped to members of staff to safeguard them against attacks.  If the device is activated by the employee, an alarm will sound instantly and the person at risk identified. Wireless panic buttons also have residential appeal, particularly during summer  when more and more outdoor activities are taking place. By keeping a button close to them in the garden, homeowners can ensure they are protected at all times. As panic buttons grow in popularity, so too will increased adoption of wireless alarms. A wireless alarm can complement wired systems In summary, wireless technology is more accessible than ever  for homes and businesses, but should wireless replace traditional wired systems? Ultimately the choice is down to the consumer, but it doesn’t always have to be an either or choice.  It can be  a combination of part wireless alarm, part cabled alarm that  will help ultimately help customers to satisfy even the most complex of security...

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Case Study: CCTV Technology Saves Business Security Costs

Smart Thinking for Challenging Security Needs So here was the challenge. A compound full of attractive high value vehicles had to be protected. The client’s premises are on a main road, on a corner opposite a public reserve. Across the road was a gang house and the gang had been active in the area for a while. Protect an Open Compound The area to protect was approximately 100 metres long by 50 metres wide and had a fence approximately 1.5 metres high on two sides with residential homes on the other two sides. The client had been spending over $100,000 per annum on having a business security guard on site 12 hours a day 7 days a week. There was a caravan onsite and the guard toured the compound regularly and then spent the remaining time observing the compound through the night. Show that Good Security Doesn’t Cost – It Pays! The client was keen to reduce the 100k annual security spend and so have been getting proposals from other guarding companies that dispensed with the guard on site but had a mobile patrol attend the site at least 10 times per night to check all was well. The annual ongoing cost? $70,000pa! The task was to see if that $70,000 could be reduced without reducing the business security cover. The answer was in the use of technology as opposed to man power. Personalised Security using Latest Technology A site survey and measurement showed the compound could be virtually covered 100% by CCTV night vision cameras. The cameras had to be site no more than three meters high so as to be able to give clear facial recognition. Most CCTV cameras are sited far too high but the 3 metre height gave great pictures. Additionally point to point infra red beams surrounded the site meaning any one who entered the compound after hours generated a silent alarm call to the monitoring station. The monitoring operators immediately looked at the CCTV cameras online and could view all of the cameras live from the monitoring station. The agreement was if any one at all was seen in the compound at night, no matter who they were, a security guard was sent immediately to the site. Exceptional Result for Client – Value and Security! The remote viewing CCTV system and external beam set gave constant electronic protection to the compound all through the night and in three years there has never been any one illegally entering the site. But the customers greatest satisfaction was that the whole system cost $35,000 as a one off cost, and just $2,500 per annum in quarterly preventive maintenance visits. Smart use of technology paid off both from a business security perspective as well as a good Return On Investment case as well.   For more information and a FREE site assessment Enquire...

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Case Study: Wireless Security and Outdoor Detection

Wireless Security Catches Surprise Thief A national power company was having considerable issues preventing the theft of copper from the bases of electrical pylons in a public reserve. On regular occasions during the day and the night the copper earthing strips were being hacked off the pylons. The concern was not only the loss of the earthing strips but that the thieves were putting not only themselves at risk of electrocution but also there was the real danger that household appliances could also become dangerous in peoples homes. The boldness of the attacks was evident as the pylons were outside the substation compound and therefore vulnerable to these attacks. This also meant that any security equipment fitted to the pylons could be damaged or vandalised during a theft and so prevent any alarm from activating. Furthermore there was no telephone or internet connection available as the whole substation was in the middle of a public reserve. This prevented the standard range of equipment unable to signal for help. Wireless Security Technology the Answer Because of these issues it was decide to utilise the latest in wireless technology detectors. It was impossible to see the device in situ and therefore vandalism concerns were no longer an issue. The wireless security detector had the advantage of being small and discreet and needed no cabling. With a range of 300m to the wireless receiver, sited inside the compound, each device was fitted inside the protective cowling of the copper strip. If the cowling was removed, in trying to attack the copper earthing strip, this activated the wireless device. The next problem to resolve was how to get an alarm signal to a monitoring centre as there were no phone lines available. A high security transmitter was utilised which signalled over a wireless transmission system to be able to alert the monitoring centre. This also was able to carry out a self check to ensure any network failure alerted the monitoring centre. The system was commissioned and tested and handed over to the client to enable them to protect the site. Success in 7 Days Within seven days the first activation of the wireless security system occurred and a security guard was sent to site at around 10 am one weekday morning. What they discovered was an associated contractor of the client attempting to cut the copper strips from the pylons. The Police were called and the contractor taken to the Police Station. Ongoing Satisfaction The wireless system has been installed for nearly three years now and in that time there has never been another attempted theft of the copper strips. The system has proved highly reliable and has never generated a false call. Wireless alarm technology can often offer a solution to a problem when standard equipment has no options. It’s well worth considering. For more information and a free client assessment Click...

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Case Study: Burglary Deterrent

Burglary Deterrent using the Inferno An East Auckland restaurant was being hit by repetitive break-ins  over a two  month period in the winter months. Sited in a remote location the restaurant was protected by an alarm and called a local patrol company upon activation. However the intruders had been scoping out the premises and had discovered a large amount of wines and spirits were being kept behind the bar. They also found a handy side door not too far from the bar that meant they could quickly get in and out . By coming in hard and fast, through the side door,  they could defeat the alarm, grab $5,000-$10,000 of wine and spirits on each break in and still be out of the premises in under two minutes. This meant they were on their way well before the security patrol company arrived. The alarm response company was  unable to get to the restaurant in less than  5 minutes.  A total of 7 break ins occurred in eight weeks, and the restaurant owner was unable to stop these break ins happening. A burglary deterrent was needed urgently. Inferno Sound Barrier to the Rescue By now this was having a serious financial impact on the restaurant business. Losses were mounting and there was no answer to the break ins The only solutions being offered were more locks and more alarm detectors by local security companies. After consulting with Philip Walsh from All Round Security it was decided the Inferno Sound Barrier could be the answer to driving the intruders off the premises. The Inferno’s eight oscillating speakers and 127 db of noise is designed to plug the gap between the alarm activating and the security response company arriving. This “window of opportunity” is where most losses occur and the intruders get away with the goods. The Inferno Sound Barriers  sound generator produces a highly complex spectrum  that produces four tones in a frequency range of 2-5kHz simultaneously, and forces these tones to oscillate wildly and rapidly. The dynamic nature of the spectrum of sound renders the brain incapable of identifying and thus “blocking out” the  noise which is amplified and broadcast at 125dB, The resulting effect is almost debilitating and the ideal burglary deterrent. In other words it’s a dreadful experience that whilst leaving the intruder with no long lasting damage will certainly feel like it to the offender. Success is the Proof The Inferno was connected to the existing alarm and was installed in the bar area, adjacent to where the wine and spirits were stocked. 48 hours later the intruders returned and activated the Inferno as they entered the bar area.  Immediately the Inferno  generated  its  127db ear piercing noise and forced the intruders back out of the bar, empty handed  and the intruders  fled the premises. It’s now been six months since that attempted burglary and the intruders have never returned. To take advantage of our Special Offer on the Inferno Sound Barrier Click...

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Case Study: Staff Monitoring using CCTV

Revealing Hidden Benefits of CCTV Through Staff Monitoring A large commercial company had concerns about theft and loss in its new complex recently opened in Auckland. Despite the fact there were many long serving staff at the site the stock takes had never really tallied over several years. This was put down to poor stock keeping as opposed to any possible theft issues. After all, these were trusted staff members… weren’t they? The new premises had a well controlled inventory system and the company had decided to invest in a CCTV system to be in and working as the staff transferred into the new warehouse. HD CCTV Brings Clarity to Stock Shrinkage All Round Security were awarded the contract to install 12 high definition CCTV cameras recording onto a network digital video recorder. The products chosen were from the Hik Vision range of High Definition cameras and recorders. Hik Vision is the no.1 company in the world for the manufacture of High Definition CCTV recorders and cameras. Externally the 3 Megapixel Wide Dynamic Infra Red dome camera was the camera of choice. 3 Megapixels ensure that car number plates are clearly recorded and the Wide Dynamic feature copes with varying light levels and reflective surface to ensure a good crisp picture is recorded. The infra red capability gave good night time pictures too. Internally 2 Mega Pixel dome cameras were sited around the office and warehouse to view activity at key parts of the business. Cat5 e cable was installed around the premises to create a CCTV cable infra structure separate from the companies IT cabling. Do You Have A Record of Events All the cameras record onto an 80 megabytes per second Hik Vision network video recorder. The cameras are viewed live via the company network  with the IT provider allowing access to the network video recorder. A slave monitor allows for continuous or spot viewing of issues around the site.  Recorded footage is  stored for 30 days. Within days of the CCTV installation anomalies were spotted in working practices through staff monitoring using the new system. This led to a series of staff review meetings being held which led to disciplinary action and several dismissals from the company. Significant Loss Value Resolved The interviews led to a realisation that thieving in an organized way had been happening at the company for several years involving the majority of the long serving and trusted staff members. The total figure calculated that it had cost the company was in excess of $800,000. Repeated experience shows us that unfortunately the most likely people to bankrupt a company are often the most trusted and long serving staff members. These people get into a position of trust and can work against the company who are paying them. In this instance we were able to help the company find these people through a staff monitoring security solution and deal with them, ensuring the honest members of staff still had a future and a job with the...

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